Privacy Policy


This website, (the “Site” or “Website”), and all personal information collected from users of this site, is owned solely by “Freshnex Limited”.

In this privacy statement references to “we”, “us”, “our”, “the Company”, are references to “Freshnex Limited”. We use the information from our customers and visitors to improve our online service for you. We respect your privacy and we take it very seriously. Please find below further information regarding our privacy policy.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website. Make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. 

If we learn we have collected or received personal information from a child under 13 without verification of parental consent we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at .

What information do we collect, and how do we use it?

Information is collected when you contact us via our contact form, e-mail, text and via telephone. It would usually include personal details including your name, address and postcode, email address and telephone number, as well as any comments and requirements.

We may post your comments about our services on our customers reviews page. If you do not like your review or comment to be published on our website , please let us know and we will remove it for you. We don’t display customers full name or full address when publishing the review.

Customers feedback is important to us, as it helps us to develop and improve our services.

The Company may disclose personal information that we collect or you provide as described in this privacy policy to our contractors, service providers and other third parties we use to support our business.

We may also disclose your personal information to comply with any court order, law or legal process, including to respond to any government or regulatory request.


When you browse our website, we want this to be easy, useful and reliable. Where services are delivered on the web, this involves placing small amounts of information known as “cookies” on your device, for example, computer, tablet or mobile phone. They can not be used to identify you personally.

These pieces of information are used to improve services. Mainly measuring how many people are using our website, so that it could be made easier to use, and to ensure that there is enough capacity to ensure that loading time of the website is not affected. You may prevent cookies entering your device by adjusting settings on your browser to block cookies, but this may affect the browsing experience.

Google’s privacy policy could be found here :

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


By using our Website you provide your consent to the collection and use of your personal information by us as described in this privacy policy.


Our Privacy Policy details show how we treat your personal information, and forms part of the Terms and Conditions of this Site. Our Privacy policy applies only to this Site. And not to the collection and use of personal information by any third party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites, and ask you to be aware when you leave our website, and to read all applicable terms, conditions and privacy policies when using other websites.

Further Details and Contact Information

Please do not hesitate to contact us should you have any further enquiries regarding our Privacy policy on 02031287478 or . We reserve the right to change this Privacy Policy, with any changes to be posted on this webpage.


We are experts in commercial and residential carpet cleaning in London

"It's very hard to find a job you like, but when you find it, it's not a job any more, it's hoby and like every hoby you give your passion and soul to make it real deal. We make what we love !"


"We always listen, when you talk and we take a note after every customer comment."

"Thank you Freshnex for cleaning my house, unbelievable results, see you next time"
Thomas V
"Same as previous time ,amazing results for my carpets and sofas."
Anita W